Privacy Policy
Effective date: 2026
MagicSpins Casino ("MagicSpins Casino", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard data when you access and use magicspins.co.nz and related services. By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
MagicSpins Casino is an online casino brand established in 2026. We provide access to online casino entertainment, including slot games, live dealer tables, jackpots, promotions, customer support, and payment processing options. Our website is designed for users in New Zealand and operates under an AOFA - Anjouan licence.
Brand details:
Casino name: MagicSpins Casino
Domain: magicspins.co.nz
Website: https://20magicspins24.com/
2. Information We Collect
We may collect personal and technical information when you register, browse, make transactions, contact support, or otherwise use our services. The categories of information we may collect include:
Personal identification data
Name, date of birth, email address, phone number, residential address, username, and account details.
Verification data
Identity documents, age verification records, proof of address, payment verification documents, and other information required to comply with legal and regulatory obligations.
Financial and transaction data
Deposit and withdrawal details, payment method information, transaction history, and limited payment-related records connected with supported methods such as AstroPay Card, AstroPay Direct, Bank Transfer, CashtoCode, EcoPayz, Flexepin, Jeton, Neosurf, Neteller, and Skrill.
Technical data
IP address, browser type, device information, operating system, language settings, timestamps, referral URLs, cookies, and usage logs.
Gaming and account activity data
Login history, game participation, bonus usage, promotional activity, support interactions, and responsible gaming records.
Communications data
Messages sent to our support team via live chat or email, survey responses, and marketing preferences.
3. How We Collect Information
We collect information in several ways:
• Directly from you when you create an account, fill in forms, contact support, subscribe to updates, or complete verification steps.
• Automatically when you use the website through cookies, log files, analytics tools, and similar technologies.
• From payment providers, fraud prevention partners, identity verification services, and other third parties that support our operations.
• From regulatory, compliance, or security checks where permitted or required by law.
4. Why We Use Your Information
We process personal information only where there is a valid business, contractual, legal, security, or operational reason to do so. We may use your information to:
• Create and manage your account.
• Verify your identity, age, and eligibility to use our services.
• Process deposits, withdrawals, and payment-related requests.
• Provide access to games, promotions, bonuses, and customer support.
• Monitor gaming activity and maintain fair play standards.
• Detect, prevent, and investigate fraud, money laundering, chargebacks, misuse, or other prohibited conduct.
• Comply with legal, licensing, regulatory, and responsible gaming obligations.
• Improve website performance, design, content, and user experience.
• Send service-related notices, account updates, security alerts, and, where permitted, promotional communications.
• Maintain internal records, perform analytics, and protect our legal rights.
5. Cookies and Tracking Technologies
MagicSpins Casino uses cookies and similar technologies to ensure website functionality, remember preferences, measure performance, and support security. Cookies may help us recognise returning users, keep sessions active, analyse traffic patterns, and personalise content.
You can manage or disable cookies through your browser settings. However, some features of the website may not function properly if certain cookies are blocked. Continued use of the site may be treated as acceptance of our use of cookies where permitted by applicable law.
6. Sharing of Personal Information
We do not sell your personal information. We may share your information only where necessary for legitimate business or legal purposes, including with:
• Payment processors and financial service providers.
• Identity verification and fraud prevention service providers.
• Game providers, software partners, and platform service providers.
• Customer support, analytics, hosting, IT, and communication vendors.
• Licensing authorities, regulators, law enforcement bodies, or courts where required.
• Professional advisers such as auditors, legal advisers, and compliance consultants.
• Corporate affiliates or parties involved in a merger, acquisition, restructuring, or asset transfer, subject to appropriate safeguards.
All such sharing is limited to what is reasonably necessary for the intended purpose.
7. International Data Transfers
Your personal information may be processed or stored in jurisdictions outside New Zealand, including locations where our partners, service providers, or infrastructure are based. Where international transfers occur, we take reasonable steps to ensure that your information remains protected through contractual, technical, and organisational safeguards appropriate to the circumstances.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including legal, accounting, licensing, fraud prevention, dispute resolution, and record-keeping requirements. Retention periods may vary depending on the type of information, the nature of the account, and applicable obligations. When data is no longer required, we will delete it, anonymise it, or securely store it in a restricted form where deletion is not immediately possible.
9. Security of Your Information
We use reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include encryption, access controls, monitoring tools, secure hosting practices, and internal procedures designed to protect account and transaction data.
While we strive to safeguard your information, no website, network, or electronic transmission can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your login details and for notifying us promptly if you suspect unauthorised activity on your account.
10. Your Privacy Rights
Depending on applicable laws and your circumstances, you may have the right to:
• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain information where retention is no longer necessary.
• Object to or request restriction of certain processing activities.
• Withdraw consent where processing relies on consent.
• Request information about marketing preferences and opt out of promotional messages.
We may need to verify your identity before completing a request. Certain rights may be limited where we are required to retain data for legal, regulatory, security, or contractual reasons.
11. Marketing Communications
If you choose to receive promotional messages from MagicSpins Casino, we may send you information about bonuses, offers, new games, and promotions, including the welcome bonus of up to €1,500 + 250 Free Spins where applicable to eligible users and subject to relevant terms and conditions. You can opt out of marketing communications at any time by using the unsubscribe option in the message or by contacting support.
Even if you opt out of marketing, we may still send important non-promotional communications relating to your account, security, verification, transactions, or service updates.
12. Responsible Gaming and Compliance
As part of our legal and operational obligations, we may process data relating to age checks, identity verification, anti-fraud controls, anti-money laundering procedures, self-exclusion requests, account limitations, and responsible gaming measures. This processing helps us maintain a safe, fair, and compliant gaming environment.
13. Third-Party Links and Services
Our website may contain links to third-party websites, payment services, game content, or external tools. We are not responsible for the privacy practices, content, or security of third-party sites or services. We encourage you to review the privacy policies of any external websites or providers before submitting personal information.
14. Children’s Privacy
MagicSpins Casino is intended only for adults who are legally permitted to use online casino services. We do not knowingly collect personal information from minors. If we learn that information has been submitted by a person under the legal age, we will take reasonable steps to remove that data and restrict the account as required.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, business practices, or service features. The most current version will be posted on this page with the effective date. We encourage users to review this page regularly to stay informed about how personal information is handled.
16. Contact Us
If you have questions about this Privacy Policy or about how your personal information is processed, you can contact MagicSpins Casino through our customer support channels, available 24/7 via live chat and email through the website.
By continuing to use MagicSpins Casino, you agree to the collection and use of information as described in this Privacy Policy.
